MEET TEGRIA EVENTS
Healthcare IT Institute
- Date: June 11, 2023 - June 13, 2023
- Location: Pasadena, CA
The Healthcare IT Institute is an opportunity for healthcare executives to come together to network and learn from their peers. Attendees spend a few days participating in panels, think tanks, and 1:1 meetings to discuss current challenges and creative solutions.
Tegria Breakout Session
Prioritizing Experience and Personalization Within Your Health System’s Digital Access Strategy
Led by Tegria Consultants Kjrk Reyerson and Victoria Alexander.
It’s been said in so many ways—experience to engagement, and consumerism to digital—but at the heart of it all is empowering patients to access and manage care on their own terms. Building on the 2022 presentation and theme that showcased partnership and client advances in Experience, this year’s session will provide insights into specific advances in consumer, market insights, personas, and new digital experience partners within the conversational AI space.
- Why Experience is important
- Shifts in consumer behavior
- Realities of access and experience
- Understanding the patient journey
- Prioritizing Experience and viewing it as a system
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