Simplify Patient Access
Disconnected systems and processes make it hard for patients to get the care they need, when and how they need it.
Tegria helps healthcare organizations modernize patient access with a connected, operations-driven approach. We streamline scheduling, registration, referrals, and communications to reduce friction for patients and staff. With deep expertise and proven technology partnerships, we deliver practical solutions that improve access, enhance experiences, and drive better outcomes across the care journey.
Together, we can remove barriers to care and create a seamless patient experience.
Trending in access + experience
Your Guide to an Omnichannel Patient Engagement Strategy
Align Providers and Technology With Patient Needs
Patient access is shaped by every interaction across your healthcare system—from scheduling and referrals to communication and care delivery. With deep healthcare expertise, Tegria delivers solutions that align technology, workflows, and people to improve access at every touchpoint. We assess your environment, optimize processes, and integrate systems to enable real-time information sharing, increase provider efficiency, boost patient engagement, and enhance overall satisfaction.
Aligning Operations and Systems To Transform Care
The Tegria assessment was worth every penny. Tegria helped us uncover the breaks in the processes and, based on their experiences, what would work well. That translated into our action plan. It bridged ‘what’s the problem?’ to ‘how do we fix it?’”
ANDREW HARTDirector of Corporate Systems, Lee Health
Tegria Ranked in the Top 5 for Overall IT Services Firm
100% of Tegria’s Clinical Optimization clients said they would use our services again.
Capacity Management
Limited clinician availability is a leading barrier to access. Together, we can align and optimize systems and scheduling to create new efficiencies for clinicians and meet the increasing demands of patients.
- Scheduling Optimization
- Workflow Analysis
- Referral Optimization
- Workforce Analytics
Care Model Modernization
Providers often feel overwhelmed and under-supported with evolving technology and processes—and at what cost to patients? By taking a holistic approach to modernizing care operations, we align the needs of clinicians and patients with operations and IT.
- Value-Based Care + Population Health
- Ambulatory + Acute Care Modernization
- Virtual Care Delivery
- Informatics as a Service
- Learning Model Modernization
- Change Management
Clinical Efficiency
Administrative burdens and inefficient workflows create continued burnout for overwhelmed physicians while taking valuable time from patients. Our team integrates systems for real-time access to clinical information and streamlines provider workflows with advanced automation and other best practices.
- Staff + Workflow Assessment
- New Technology Evaluation
- Implementation + Optimization
- Systems Integration
- Advanced Automation
- Change Management + Training
Contact Center Development
From an initial assessment to end-user training, Tegria delivers an optimized contact center with standardized scheduling processes and tight integration across key systems, applications, and locations. Patients gain a consistent and efficient experience with real-time access to information.
- Assessment + Roadmap
- Internal Buy-in
- Patient Journey Mapping
- Implementation + Integration
- Reporting + Analytics
- Change Management + Training
Integrated Scheduling
Our team can integrate and optimize existing scheduling systems and tools, or we can guide your investment in a predictive scheduling system that helps forecast patient demand for more optimal resource allocation.
- System Selection
- Implementation + Integration
- Predictive Analysis
- Workflow Assessment
- Self-Service Scheduling
- Automated Reminders + Notifications
Patient Engagement Strategy
Effective patient engagement requires more than the right tools. Whether patients engage with your organization via phone, mobile app, online portal, or in person, seamless integration is essential for an efficient and consistent experience that promotes satisfaction and long-term value.
- Conversational AI (CAI) Strategy
- Omnichannel Engagement Tools
- Patient Journey Mapping
- Systems Integration
- Data Analytics
- Governance Design + Optimization
- Change Management + Training
A Proactive Approach to Partnership
Our methodology is comprehensive, uniting people, processes, and technology with a mix of waterfall and agile tactics. This dual approach delivers accelerated results grounded in rigorous methodology and nuanced understanding of your needs.
The Tegria Difference
Deep Healthcare Focus
Our teams understand the unique challenges of healthcare and tailor solutions that reduce barriers and improve efficiency.
Leaders in Access + Experience
We specialize in optimizing patient access, care coordination, and engagement strategies to improve outcomes and satisfaction.
Bridging Operations + Technology
We connect operational excellence with innovative technology to break down silos and foster organization-wide transformation.
Let’s Connect
Our team is driven by passion, committed to excellence, and united by a shared vision for a healthier future. We’re ready to help you succeed.